Search FAQ

To order your grillz, order the selected grillz and impression kit, a case can also be added in the addons section (impression kit is not included in the price of grillz). Add it to the cart and checkout.

The entire process, from ordering to receiving your grillz, typically takes around 2 weeks. This includes shipping time for the impression kit, the time required to make your grillz, and the final shipping to your address.

You will receive a number of emails to let you know tracking details whenver we send either your impression kit or grillz. An email will also be sent regarding the status of your impression when it has passed our impression quality control. For any further details you can reach our customer service team via instagram @K9GrillzUK.

Yes, we offer international shipping. Shipping costs and times will vary based on your location. Please check our shipping policy for more details.

An impression kit is a package containing materials and instructions for taking an impression of your teeth. It's necessary for creating custom-fitted grillz that match the unique shape and contours of your teeth. By sending us an accurate impression, we ensure that your grillz fit comfortably and securely.

Our impression kits come with detailed instructions for taking two accurate impressions of your teeth at home. You'll receive dental putty and trays, which you'll use to create the mold of your teeth. Simply follow the step-by-step video guide provided in the kit, and if you have any questions, our customer support team is available to assist you.

If you encounter any difficulties or have questions while using the impression kit, please don't hesitate to reach out to our customer support team. We're here to help you throughout the process and ensure that you're able to take an accurate impression of your teeth. You can contact us via email, phone, or direct message on our website or social media platforms.

A new impression kit must be ordered under the following circumstances:

• The gum line isn't clearly defined where selected teeth are located.
• The tray was removed prematurely, resulting in uneven silicone.
• There are any defects in the impression of the selected teeth.

Yes, we exclusively use 9ct and 18ct gold, as well as sterling silver. Please select your desired material from the dropdown menu on the product page.

• Sterling Silver: Sterling silver is composed of 92.5% pure silver and 7.5% other metals. It has a bright, shiny appearance and is more affordable than gold. However, it can tarnish over time and may require regular polishing.

• 9ct Gold: 9ct gold contains 37.5% pure gold mixed with other metals like copper and silver. It has a rich, golden color and is more durable and resistant to scratching than sterling silver. It's a great option for those seeking a balance between cost and quality.

• 18ct Gold: 18ct gold consists of 75% pure gold, making it more luxurious and higher in quality compared to 9ct gold. It has a deep, rich color and is highly resistant to tarnishing and corrosion. However, it is also softer and more prone to scratches and dents, and is more expensive.

It is recommended to remove your grillz before eating or drinking. Food particles and beverages can cause discoloration or damage to the metal, and eating with grillz can trap food particles, leading to bacteria buildup.

To clean your grillz, use a non-abrasive jewelry cleaner or warm soapy water. We recommend using a polishing cloth to maintain the exterior shine, gently brushing with a soft-bristle toothbrush, and drying with a soft cloth.

It is not recommended to smoke while wearing grillz. Smoking can cause discoloration and tarnishing of the metal, which may affect the appearance and longevity of your grillz. Additionally, smoke particles can get trapped between the grillz and teeth, leading to bacterial buildup and potential oral health issues. To maintain the quality and appearance of your grillz, it's best to remove them before smoking.

Yes, when properly fitted and maintained, grillz are safe to wear. However, it's important to follow proper hygiene practices. Always remove your grillz before eating, drinking, or sleeping, and clean them regularly.

If worn and maintained correctly, grillz should not damage your teeth. However, improper fitting or poor oral hygiene can lead to potential issues such as gum irritation or tooth decay. Always ensure your grillz fit well and keep your mouth clean.

Since grillz are custom-made to fit your teeth, we do not accept returns unless there is a manufacturing defect. If you encounter any issues with your order, please contact our customer service team, and we will do our best to resolve the problem.

Dental grillz, also known simply as "grillz," are decorative covers, often made of gold, silver, or other precious metals, designed to be worn over teeth. They are a popular form of jewelry that can be custom-fitted to your teeth for a unique and personalized look.

No, grillz are not permanent. They are removable and can be worn and taken off at your convenience.

To get the perfect fit, we offer an impression kit. You will receive a mold to take an impression of your teeth, which you then send back to us. Our experts use this mold to create custom-fitted grillz that match your teeth perfectly.

Yes, at K9, we have the capability to cover or fill in most gaps; however, each case is unique and requires individual assessment. If you have gaps, chips, or missing teeth, we may need to incorporate extra caps to ensure a secure fit for your grillz. Please reach out to us before making a purchase via our Instagram @K9GrillzUK so we can collaborate on creating the best set for you.

Grillz are designed to fit snugly over the teeth, utilizing a custom molding process for a secure fit. They typically stay in place through friction and slight pressure against the teeth. Additionally, some grillz may have small extensions that provide additional stability. It's essential to ensure proper fitting and follow care instructions to maintain a secure and comfortable fit over time.

Yes, we make everything in-house, except for diamond setting. This allows us to achieve fast turnaround times while maintaining quality craftsmanship.

Currently, K9GrillzUK does not have any physical shops, stores, or pop-up locations. Our goal is to be the most affordable, highest-quality online grillz retailer.

K9GrillzUK is headquartered in Ipswich, UK. While we do not have any physical retail locations, we offer global shipping, allowing us to serve customers worldwide.

Yes, they are connected. K9GrillzUK specializes in custom grillz, while K9ICEUK offers a more affordable range of other jewellery.

K9GrillzUK was founded in 2020, by Leo Dye. Built from the ground up. K9GrillzUK is innovating industry leading methods in grillz manufacturing making grillz easy and affordable for all.

You can reach our customer service team via instagram @K9GrillzUK. Our hours of operation are Monday to Friday, 9 AM to 5 PM.

Currently, we operate exclusively online to offer you the best prices and widest selection. All orders are shipped directly to your door.